Welcome new Brighton Chamber member Customer Happiness Institute! The Customer Happiness Institute (CHI) is a groundbreaking entity focused on helping organizations cultivate a healthier, happier culture for customers and their employees. The Institute combines principles of customer centricity and employee engagement into actionable tools that create immediate impact and may increase performance, satisfaction and positivity—from the highest levels of leadership to the customer who absorbs the “good vibes and energy” that result. Visit https://customerhappinessinstitute.com/ for more details.